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Kemba Financial Credit Union: Driving Traffic and Engagement through Multi-Platform Advertising

147%

Increase in Website Traffic

143%

Increase in Brand Awareness

139%

Increase in Click-Through Rate (CTR)

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Background

Kemba Financial Credit Union serves the Central Ohio community and wanted to increase brand visibility and drive more traffic to its website to promote financial products and services.

The Overview

In partnership with Saya Digital, Kemba ran traffic ads across LinkedIn, Facebook, Instagram, Twitter, and TikTok to reach prospective members and encourage meaningful interactions with the brand.

The Strategy

Platform Selection: LinkedIn, Facebook, Instagram, Twitter, and TikTok were used to diversify reach and ad formats

Audience Targeting: Segments were built using location, age, income, interests, and behaviors to improve relevance

Compelling Ad Creative: Visual and copy assets highlighted product benefits and included clear calls-to-action

Strategic Messaging: Messaging emphasized convenience, security, low fees, and competitive rates to build trust

Driving Success

Increased Website Traffic: Multi-platform ads drove more users to explore products, services, and resources online

Enhanced Brand Awareness: Consistent presence reinforced a reliable, customer-focused brand perception

Engagement and Interaction: Likes, comments, shares, and direct messages increased, improving member relationships

Conclusion

The multi-platform traffic program increased web visits, awareness, and engagement for Kemba Financial Credit Union. Cross-channel targeting and creative testing helped drive measurable growth and supported ongoing member acquisition.

141%

Increase in Social Media Engagement

132%

Increase in Conversion Rate (CVR)

137%

Increase in Membership Sign-Ups